Careers

Job Summary: We are seeking a highly specialized and dedicated clinical metabolic Registered Dietitian to join our metabolic clinic in Greenville, SC. This individual will provide comprehensive nutrition services for patients with inborn errors of metabolism in both an outpatient and inpatient setting, working alongside a medical biochemical geneticist. The patient population is largely pediatric, however includes adult patients as well.

Supervisory Responsibilities

• May direct the work of other clinical support employees.
• May assist in training newly hired clinical support employees.

Duties/Responsibilities:

• Formulate precise medical nutrition care plans for patients across the lifespan with disorders including but not limited to urea cycle disorders, fatty acid oxidation disorders, organic acidemias, glycogen storage disorders and more.
• Interpret medical, laboratory and dietary parameters to calculate prescriptions for special diets and medical foods that often blend intact protein and elemental amino acid formulas, as well as carbohydrate/fat modifications, etc.
• Coordinate emergency “sick day” nutrition protocols and provide acute support during metabolic crisis for patients.
• Participate in on-call rotations for rare after-hours critical nutrition needs.
• Maintain records of patients, dietary prescriptions, analyses, growth and nutritional status and education/counseling sessions.
• Participate as an interdisciplinary team member of the Metabolic Team.
• Provide consultative services to outside agencies and physicians for patients who are hospitalized or have special medical needs in conjunction with the GGC biochemical geneticist.
• Provide patient education on both an inpatient and outpatient service basis and develop new approaches for educating patients and families.
• Teach nutrition, nursing, genetic counseling, and medical students, and residents about diet therapy of genetic metabolic disorders.
• Attend at least one metabolic nutrition focused conference annually.
• Active membership in GMDI and use of GMDI nutrition management guidelines.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Ability to create a caring, compassionate relationship with the patients and families.
• Ability to collaborate with the healthcare team to use evidence-based practice in providing care.
• Trained to adhere to medications or therapies with complex protocols.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Experience with EPIC electronic medical record or willingness to learn.
• Experience providing telehealth or willingness to learn how to provide telehealth.
• Excellent organizational skills and attention to detail.
• Ability and willingness to travel within state of South Carolina.
• Ability to work independently.

Education and Experience:

• Master’s degree in public health nutrition, community nutrition, human nutrition, food science/human nutrition, or a related field, and at least three years’ experience in pediatric clinical/metabolic nutrition is preferred.
• Registered Dietitian Nutritionist (RDN) credential issued by the Commission on Dietetic Registration (CDR).
• Preferred active involvement with the Genetic Metabolic Dietitians International (GMDI) and competency using MetabolicPro (not required)
• Specialty Certifications highly valued:
  • CSP (Board Certified Specialist in Pediatric Nutrition)
  • CNSC (Certified Nutrition Support Clinician)

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods of periods of standing and bending.
• Must be able to lift up to 15 pounds at times.

Please include a cover letter when applying.

Job Summary:

The Bioinformatics Analyst is responsible for executing, maintaining, and improving clinical bioinformatics pipelines for biological data analysis. This role involves close collaboration with clinical and laboratory personnel, adherence to regulatory standards, and contributions to the development and documentation of validated workflows.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Execute, monitor, and troubleshoot clinical bioinformatics pipelines to ensure accurate and timely data processing.
• Develop and optimize analysis workflows as needed.
• Validate changes and improvements to bioinformatics workflows.
• Write, maintain, and revise regulatory documentation and protocols.
• Organize, transfer, and archive molecular data according to data management policies and regulatory standards.
• Perform other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Proficiency in programming languages related to bioinformatics (Python, Bash, R, or similar).
• Experience with command-line interface and familiarity with high-performance computing environments.
• Ability to follow, document, and implement regulatory protocols.
• Strong problem solving and troubleshooting skills.
• Excellent organizational skills and attention to detail.
• Understanding of molecular biology and programming principles.

Education and Experience:

• Bachelor’s degree in bioinformatics, computational biology, computer science or related field required; Master’s degree in related field preferred.
• Previous experience in a computational laboratory, clinical, or research environment preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Please include a cover letter when applying.

The Molecular Technologist is responsible for using standard molecular techniques, which may include isolation of DNA, PCR, Sanger and/or Pyrosequencing, restriction enzyme digestion, fragment analysis, multiplex ligation-dependent probe amplification (MLPA), and Next Generation Sequencing to analyze clinical diagnostic samples that are submitted for laboratory analysis.  The technologist follows standard operating procedures for sample handling, sample processing, test analyses, and recording of test results.  The technologist maintains quality control data and adheres to the quality control policies of the laboratory.  When appropriate, the technologist may be responsible for training of other technologists/fellows/students, and participate in the maintenance of laboratory equipment and other duties as assigned. The Molecular Technologist will report to the Molecular Lab Supervisor and Molecular Director(s).

Basic Qualifications: Bachelor’s degree in science or related field.

Please include a cover letter when applying.

Genetic Assistant

Job Summary:

The Genetic Assistant is responsible for coordinating patient care and service activities for the designated clinical office under the guidance and supervision of the lead medical geneticist.

The position will include processing pre-authorizations with insurance companies as well as assisting with referrals, scheduling, sample coordination, consult requests, and billing activities associated with all types of clinical encounters.

Duties / Responsibilities:

• Coordinate and schedule patient clinics and specimen collections.
• Manage referrals to outside agencies and other providers.
• Oversight of routine correspondence to include transcription of letters and patient notes, and distributions of laboratory results.
• Communications with insurance companies regarding pre-authorization for office visits and genetic tests including preparation of letters of medical necessity and appeal letters and working closely with the billing department.
• Communications with insurance companies and pharmacies regarding prior authorization and coordination of patient medication.
• Collection of pertinent medical, educational, psychological, and social records prior to clinical appointments.
• Communications with patients and families to obtain past medical history, developmental history, and family history, to schedule and assist in the clinical evaluation, and to follow up on the clinical evaluations and laboratory testing.
• Preparation of requisitions and samples for laboratory diagnostic testing.
• Communication of metabolic and newborn screening consult requests to on call providers.
• Location and provision of genetic educational materials and links to appropriate community resources for patients, families, and family support groups.
• Review medical records to ensure appropriate documentation of the need for genetic testing.
• Performs other related duties as assigned.

Required Skills / Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Ability to maintain courteous, professional and effective working relations with persons on all levels.
• Proficient in Microsoft Office Suite or related software.
• Excellent organizational skills with the ability to multi-task and manage time and priorities well.
• Excellent problem solving skills and ability to follow instructions and work independently.
• Experience with EPIC electronic medical record or willingness to learn.
• Ability to travel to other GGC clinic locations within state of South Carolina.

Please include a cover letter when applying.

Job Summary:

The Front Desk Administrative Assistant facilitates the efficient operation of the Columbia Clinic by performing a variety of clerical and administrative tasks.

Supervisory Responsibilities: None

Duties/Responsibilities:

Daily

• Check patients in for clinics
• Scan appropriate patient paperwork and insurance/Medicaid cards into EPIC
• Verify patient address/phone number/Insurance information is correct; update if necessary
• Check out patients when they leave and enter recalls in EPIC
• Scan patient pedigrees and consent forms into EPIC following visit
• Write school notes for all clinic patients when leaving office, and work notes for parents (if requested)
• Prepare requisitions and samples for laboratory diagnostic testing
• Conduct blood draws and specimen collection as required for both general and metabolic clinic patients
• Work with centralized scheduling personnel to ensure patients are scheduled in a timely manner
• Call patients to remind them of upcoming appointments
• Call Interpreter services for patient reminders (non-English speaking patients)
• Schedule interpreter services for non-English speaking patient appointments
• Sort faxes by outside records, medical requests, etc. and distribute appropriately
• Sign for any packages delivered and receive daily mail and inter-office courier items, and distribute accordingly
• Arrange for FedEx package pickup
• Handle returned mail
• Assist with requests made outside clinic days (Faxing copies of labs, consent forms, etc.)
• Send no-show letters to referring providers if patients do not keep their appointment
• Assist callers to the Columbia office in figuring out the best way to handle the caller’s requests and if they need to be transferred elsewhere
• Mail out CD’s, packets, letters as requested for staff
• Empty your desk shred bin at the end of each day into the larger receptacle
• Add paper to the copiers

Weekly

• Scan charts into Epic before follow-up visits that are scheduled each month.

Monthly

• Assist the Genetic Assistants, if needed, in running recall reports in EPIC and call patients to verify email and send to patients.

• Performs other related duties as assigned.

Required Skills/Abilities:

• Phlebotomy certification.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Proficient in Microsoft Office Suite or related software.
• Ability to work independently.
• Provide coverage for front office reception.

Education and Experience:

• High School Diploma or equivalent
• Associates degree preferred, but will substitute for related administrative experience.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 20 pounds at times.

Please include a cover letter when applying.

Job Title: IT Support Specialist

Job Summary:
The IT Support Specialist will provide technical assistance with computer hardware and software and use technical tools and products to support GGC IT operations.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Provide support for users and resolve helpdesk tickets
• Install new hardware and software and maintain existing components
• Troubleshoot and resolve issues with user devices and peripheral equipment
• Review manufacturers’ specifications on connections and methods to locate problems
• Perform software installations and updates
• Document new processes and essential procedures
• Perform other related duties as assigned
• Work independently or in a team environment
• Travel to satellite offices within South Carolina
• Manage Video Conferencing (Zoom, Teams, Codecs)

Required Skills/Abilities:

• Good understanding of helpdesk ticketing and user support
• Good verbal and written communication skills
• Good interpersonal skills
• Basic understanding of networking concepts (routing, switching, VLANs, wireless); Network+ certification preferred
• Familiar with security concepts and exploits (phishing, antivirus, malware, encryption); Security+ certification preferred
• Familiar with printers and print services
• Familiar with Microsoft Office and O365
• Familiar with computer hardware components and peripherals (hard drives, memory, power supplies, CPUs, video cards, PCI slots, system boards)
• Knowledge of Desktop Windows operating systems
• Understanding of safety as it relates to computer repair

Education and Experience:

• Associate’s degree in a computer-related field, or certifications [Network+, Security+] and one year of experience in the IT field are acceptable.
• Bachelor’s degree in an IT-related field preferred.

Physical Requirements:

• Must be comfortable with climbing a ladder.
• Must be able to lift a minimum of 25 pounds.
• Must be comfortable with standing for extended periods.

Please include a cover letter when applying.

Postdoc Associate

A postdoctoral position in Functional Genomics is available in the highly collaborative Research Division at the Greenwood Genetic Center.

This scientist will be responsible for the design and execution of functional studies on new genetic variants identified within the GGC patient population using cultured cells and zebrafish, and help meet the growing demand for functional testing of different variants of uncertain clinical significance that arise from genome sequencing and other diagnostic testing. The successful candidate will also engage in drug repurposing studies that arise from the resolution of variants.

A Ph.D. degree in a biological science major and a proven research track record in genetics, biochemistry, cell biology and/or molecular biology are required.  Knowledge of mammalian cell culture, good communication skills, the ability to work independently and effectively troubleshoot experiments are necessary. Prior experience using zebrafish as a model system or experience with high-throughput drug screening would be a plus.

Accession Specialist

The Accession Specialist will be trained in compliance and scientific principles of diagnostic processes as related to accessioning/data entry by providing oversight to the Accession Clerks who process the samples with guidance with compliance. This includes the ability to recall policy and answer questions that may impact sample processing. Any incomplete patient information and billing is also obtained for data entry into the database.

Responsibilities

• Managing patient sample flow from point of receipt to delivery of specimens to the appropriate laboratories. This includes knowledge of test/sample requirements for all laboratories with accurate data entry of patient demographics, billing, and test information into the genetic database.
• Customer services skills are also required for communications with staff and ordering physicians/laboratories.
• Provide queries from the database for pertinent information required for weekly meetings/QA.
• Assist with the accessioning of patient samples as needed.
• Thorough knowledge of Epic and Medgis data entry is required.
• Trouble-shooting any issues with the above systems, with submissions of service tickets to the appropriate vendors/IT is required.
• Any safety concerns that affect the Accession area are emailed to the safety officer for rapid response should there be alarms in the loading dock area.
• Managing and orchestrating duties/responsibilities of Accession processing functions including QC within Epic and Medgis that is defined in daily operations.
• Other administrative duties may be assigned as required, and also communicating with the clinical staff as needed for clarification of test orders/requisition status.
• Ensures the Accession office and sample processing area is cleaned daily with unobstructed work areas.
• Ensures chain of custody samples are processed according to protocol.
• Ensures Evoqua water system QC readings are recorded daily, Monday – Friday.
• Ensures test/data uploads from spreadsheets are accurately entered.
• Makes suggestions for quality improvement as needed.
• Trains new employees as needed.

The Accession Specialist reports to the Accession Supervisor/QA Manager.

Basic Qualifications

• Bachelor’s degree in science/medical related field or a Bachelor’s degree with relevant job experience

Please include a cover letter when applying.

Job Summary: 

The Greenwood Genetic Center has an immediate opening for a fulltime Board Certified/Board Eligible Clinical Biochemical Geneticist at the Assistant or Associate Level. The position is located in the Greenville office of the Greenwood Genetic Center and will have an emphasis on the evaluation, diagnosis and treatment of patients with inborn errors of metabolism requiring dietary treatment as well as enzyme replacement therapy. There will be the opportunity to participate in teaching and clinical research. The successful candidate is also expected to participate in the on-call schedule for patients with biochemical disorders.

Supervisory Responsibilities: 

• May supervise or direct the work of other geneticists, genetic counselors, physician assistants, nurse practitioners, dieticians, psychologists, and other clinical and non-clinical direct care support personnel.
• May instruct medical students, graduate students, or others in methods or procedures for diagnosis and management of genetic disorders.

Duties/Responsibilities:

• Patient care (inpatient consultations, outpatient metabolic genetics clinic and newborn screen consultation)
• Review laboratory results and provide interpretation to patients and families.
• Manage the collection of relevant data regarding patient histories.
• Coordinate with genetic counselors to prescribe a plan of treatment for patients suffering from genetic disorders and conditions.
• Collaborate with other physicians and researchers to determine the specific genetic tests that need to be performed on a patient.
• Maintain complete and accurate records of research, methodology, processes, procedures and test results.
• Publish in scientific journals and presents findings at medical conferences.
• Collaborate and participate in educational activities of the Center; attends educational conferences.
• Read scientific literature relating to genetics to stay up-to-date on discoveries and developments in the field.
• Strive to enhance and improve treatment techniques for people with genetic diseases and disorders.

Required Skills/Abilities: 

• Knowledge of medical terminology and procedures generally obtained from the completion of medical school.
• Knowledge of genetics and data collection techniques.
• Possession of a strong patient focus with the ability to communicate effectively in lay terms.
• Ability to instruct and supervise junior staff.

Education and Experience: 

• MD or MD/PhD candidates who are ABMG board-certified/eligible in Clinical/Medical Biochemical Genetics.
• Qualified for licensure in South Carolina.
• Board certification/eligibility in Pediatrics is also preferred.

Physical Requirements:  

• Prolonged periods of sitting at a desk and working on a computer.
• May require prolonged periods of standing or walking.
• Must be able to lift up to 15 pounds at times.

Please include a cover letter when applying.

Job Summary: 

The Greenwood Genetic Center has an immediate opening for a Board Certified/Board Eligible Clinical Geneticist. The position will be located at one of our South Carolina clinics in Charleston, Columbia, Greenville or Greenwood. The responsibilities of the position will include evaluating patients with genetic diseases and disorders, to include appropriate management of rare disorders, genetic testing, risk assessment of individuals, and genetic counseling of family members. The position will involve the implementation and development of e-consult and e-visit requests, including helping to identify workflow processes and best practices.

Supervisory Responsibilities: 

• May supervise or direct the work of other geneticists, genetic counselors, genetic assistants, physician assistants, dieticians, psychologists, and
  other clinical and non-clinical direct care support personnel.
• May instruct genetic counseling students, medical students, residents, graduate students, or others in methods or procedures for diagnosis and management
  of genetic disorders.
• May be required to educate and coach fellow Clinical Geneticists on e-consult and e-visit practices.

Duties/Responsibilities:

• Gather data and evaluate medical histories of patients and their families.
• Collect samples for diagnostic and research testing from patients and family members.
• Review laboratory results and provide interpretation to patients and families.
• Manage the collection of relevant data regarding patient histories.
• Coordinate with genetic counselors to prescribe a plan of treatment for patients with genetic disorders and conditions.
• Collaborate with other physicians, providers, lab directors and researchers to determine the specific genetic tests that need to be performed on a patient.
• Maintain complete and accurate records of research, methodology, processes, procedures and test results.
• Document results of clinical trials and research studies in scientific journals and present findings at medical conferences.
• Collaborate and participate in educational activities of the Center including journal club; attend educational conferences.
• Read scientific literature relating to genetics to stay up-to-date on discoveries and developments in the field.
• Work to improve existing techniques in genetic research and treatment of patients.
• Strive to enhance and improve treatments for individuals with genetic diseases and disorders.
• Develop and grow processes to evaluate patients via e-consults and e-visits.
• Participate in on-call system with other clinical providers.

Required Skills/Abilities: 

• Knowledge of medical terminology and procedures generally obtained from the completion of medical school.
• Knowledge of genetics and data collection techniques.
• Possession of a strong patient focus with the ability to communicate effectively in lay terms.
• Ability to instruct and supervise junior staff and peers.
• Proficient and comfortable with virtual, on-line communication mediums.

Education and Experience: 

• A Medical Doctorate and background in human/medical genetics required.
• Qualified for licensure in South Carolina.
• Board certified/eligible in Clinical Genetics and/or Medical Biochemical Genetics by the American Board of Medical Genetics and Genomics.

Physical Requirements:  

• Prolonged periods of sitting at a desk and working on a computer.
• May require prolonged periods of standing or walking.
• Must be able to lift up to 15 pounds at times.

Please include a cover letter when applying.